Yes, providing that you are registered to work in the UK, you can work from where you wish. If this is outside the EU, then do make Timpi HQ aware as some clients prefer Virtual Assistants who work in the EU.
We ask that you use Timpi’s preferred platform - Lastpass. We will set you up with an account as part of your onboarding process.
Yes! It is rare for a Timpi Virtual Assistant to work with just one client. Most of our Associate VAs will work with a number of clients, gradually filling up their monthly schedule so that they work the number of hours they would like to. Our Associate VAs love [...]
Yes, you are an associate therefore you can work with whoever you like. All we ask is for you to keep us updated with your capacity.
No we don't. Unfortunately at Timpi, we have a no on-site policy as we are 100% virtual and this reflects in the client's hourly rate. We get asked a lot to attend events and conferences that the Virtual Assistants organise but we have to have a hard stance on [...]
If you're unsure how long a task or project will take, the best approach is to be transparent with your client from the beginning. Let them know you're estimating the time and will keep them updated as you progress. A good method is to set milestones. For example, check [...]
Due to anti-money laundering regulations, initiating bank transfers on behalf of clients requires a specific licence. This licence costs approximately £400 per year and is typically held by bookkeepers or accountants. Most virtual assistants (VAs), including those at Timpi, do not hold this licence. As part of our company [...]
We recommend you set one up for them using their details. Timpi uses and recommends LastPass. For any platform if you are setting up a new account, make sure it’s in your client’s name and use their details so they own the account. This way if they move away [...]
If your client is hesitant to share their card details, there are several alternatives you can suggest to make the process easier and more secure: 1. Use a Monzo card: This allows the client to top up the card with their chosen amount and monitor transactions using the app [...]
Yes, we often make payment on behalf of a client. In order for us to do this the best option is to be added as an authorised person on their account, this way they are insured if there were any issues. There are a few virtual card options available [...]
Make time for what really matters.
TIMPI Ltd 2025 ©
Registered Address
London Office
3rd Floor
86-90 Paul Street
London
EC2A 4NE
Copyright 2025 TIMPI Ltd | All Rights Reserved | Registered in England: 10708805 VAT Number: 353261613
