Due to anti-money laundering regulations, initiating bank transfers on behalf of clients requires a specific licence. This licence costs approximately £400 per year and is typically held by bookkeepers or accountants. Most virtual assistants (VAs), including those at Timpi, do not hold this licence.

As part of our company policy, Timpi does not handle bank transfers or move money on behalf of clients. We strictly support online payments via card only.

If you’re using a platform like Xero, it can be connected to the client’s bank account to prepare transfers. However, for compliance and security reasons, the client must personally approve and authorise the payment – we cannot complete this step for them.