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Work with Timpi Virtual Assistants for
Industry-leading service
Don’t settle for ‘OK’. We do everything possible to provide the best virtual assistance service in the UK and regularly benchmark our service and standards against the leading VA providers.
UK-based team
As well as being native-English speakers and available during standard working hours, we know the conventions and legalities of operating in the UK - something you won’t get with an off-shore service.
A fully managed package
Work with Timpi and you’ll get more than your VA by your side. You’ll also get a dedicated client manager and a network of complementary service providers ready to support you and your business.
Cost-effective, professional support
Save money without compromising on quality. Choosing Timpi gives you top executive assistants on a salary equivalent of £60K at a rate that suits your needs and budget. Everyone’s a winner.
Low turnover rates
Our low turnover rate means you won’t have to deal with the disruption of mid-contract changes in VA. We pay our VAs a rate that’s worthy of their skills and experience, so they want to stay with us.
Flexible, scalable service
Take the unpredictability of business in your stride. From speedy contract set-ups to flexible contracts and holiday cover, we’re agile, proactive and always on the ball.
Experienced, proactive team
With a wide range of professional backgrounds, we have a professional team, and each VA has a minimum of 5 years experience.
Business & lifestyle support
Keep everything organised with our full-service approach. We provide business support and lifestyle management services, giving you five-star support in every area of your life.
Meet the founder
Hi, I’m Steph. I started Timpi as a solo VA after leaving my job in the city back in 2017. Building up Timpi on my own with no business partner or sounding board was daunting and a lot of hard work. But this gave me an insight into what my clients were dealing with – and it’s this knowledge that gives Timpi an edge.
Uniquely yours
Timpi is different from other virtual assistant companies. Instead of being run by founders who have never worked as VAs, we’re dyed-in-the-wool professionals with the experience and knowledge of how to get the best out of these talented remote assistants.
We’ve got your back
If you’re facing a challenge with your business, chances are we know what you’re going through. Having built Timpi from the ground up and witnessed my family’s piano business’s ups and downs, I understand the challenges of running a business. Whether it’s finding clients, managing a team or keeping your admin under control, there’s never a dull day. That’s why my team and I work so hard to provide a comprehensive, professional service for you to rely on.
People before profit
We’re strong believers in paying people what they deserve, which is why we’re proud to pay our VAs well above the industry average. Although this means our service appears more expensive than our competitors, we provide exceptional service and value for this price.
What’s so special about Timpi virtual assistants?
What makes our virtual assistants so good?
Working with a Timpi virtual assistant is special. That’s because we’ve taken pains to ensure that, as well as being exceptionally well-qualified to serve our clients, each VA has the support and network they need to do their best work.
Experienced VAs only
Every VA on our team has at least five years of experience as an executive assistant or in an administrative role, plus a minimum of one year’s experience in the virtual assistant industry. Working as a VA is VERY different to working in an office – as well as being industry experienced; they must have the experience to collaborate remotely, communicate effectively, know how to prompt delegation and make recommendations to help your business thrive. And let’s be honest, who wants to pay for another professional to learn on the job?
The best of the bunch
Choosing a Timpi VA means you get access to a top executive assistant for a fraction of the price you’d need to pay for the same service if you employed someone directly. With salaries at around £60k for an experienced assistant, this means exceptional value for you – without pensions, tax or the other hidden costs, not to mention the struggle of covering sick leave and holidays… plus the inevitable struggle of finding someone to replace them when they eventually leave.
Robust recruitment
As well as having five years of industry experience, one year of VA experience, and two references (which we always follow up on), our candidates must complete an online test and one-minute video to show they’ve got the basics. If they have the right skills, they then have an interview with our client managers, followed by a final interview with Steph to ensure the right fit. Picky? Yes. But it’s why our clients are consistently delighted by their virtual assistants.
Positive & productive
We’re careful to treat our VAs with the respect they deserve. We pay our VAs well – far better than other agencies – and we have a warm and supportive network. Regular check-ins, virtual meetings, and professional development opportunities mean our VAs feel supported and are part of something bigger than they would have been if working on their own. In fact, many of our VAs stay with us for years – allowing us to create thriving client/VA partnerships.
Client service – done the Timpi way
It’s not just what we do; it’s the way we do it. Choose to work with Timpi and as well as an exceptional standard of business and lifestyle support from your VA, you’ll get an elite service and support to match.
Year-round support
Your support won’t stop if your VA is unwell or takes a holiday. Instead, we arrange cover with another of our talented VAs, providing a free handover to make sure everything’s taken care of.
Pay for what you use
You’ll only ever pay for the time you use. We don’t round our timesheets up – if you use 17 minutes for a task, that’s what you’ll pay for.
Here when you need us
Instead of allocating you with a set time slot, your VA is available throughout the working day. It feels like having a full-time assistant – get in touch with them whenever suits you best.
