Your go-to for high-quality, flexible virtual assistants

Whether you need business support or a helping hand with your life admin, you can count on us for an unmatched and professional service.

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Work with Timpi Virtual Assistants for

Professional & experienced

Industry-leading service

Don’t settle for β€˜OK’. We do everything possible to provide the best virtual assistance service in the UK and regularly benchmark our service and standards against the leading VA providers.

UK-based

UK-based team

As well as being native-English speakers and available during standard working hours, we know the conventions and legalities of operating in the UK - something you won’t get with an off-shore service.

UK-based

A fully managed package

Work with Timpi and you’ll get more than your VA by your side. You’ll also get a dedicated client manager and a network of complementary service providers ready to support you and your business.

UK-based

Cost-effective, professional support

Save money without compromising on quality. Choosing Timpi gives you top executive assistants on a salary equivalent of Β£60K at a rate that suits your needs and budget. Everyone’s a winner.

UK-based

Low turnover rates

Our low turnover rate means you won’t have to deal with the disruption of mid-contract changes in VA. We pay our VAs a rate that’s worthy of their skills and experience, so they want to stay with us.

UK-based

Flexible, scalable service

Take the unpredictability of business in your stride. From speedy contract set-ups to flexible contracts and holiday cover, we’re agile, proactive and always on the ball.

UK-based

Experienced, proactive team

With a wide range of professional backgrounds, we have a professional team, and each VA has a minimum of 5 years experience.

UK-based

Business & lifestyle support

Keep everything organised with our full-service approach. We provide business support and lifestyle management services, giving you five-star support in every area of your life.

Meet the founder

Hi, I’m Steph. I started Timpi as a solo VA after leaving my job in the city back in 2017. Building up Timpi on my own with no business partner or sounding board was daunting and a lot of hard work. But this gave me an insight into what my clients were dealing with – and it’s this knowledge that gives Timpi an edge.

Uniquely yours

Timpi is different from other virtual assistant companies. Instead of being run by founders who have never worked as VAs, we’re dyed-in-the-wool professionals with the experience and knowledge of how to get the best out of these talented remote assistants.

We’ve got your back

If you’re facing a challenge with your business, chances are we know what you’re going through. Having built Timpi from the ground up and witnessed my family’s piano business’s ups and downs, I understand the challenges of running a business. Whether it’s finding clients, managing a team or keeping your admin under control, there’s never a dull day. That’s why my team and I work so hard to provide a comprehensive, professional service for you to rely on.

People before profit

We’re strong believers in paying people what they deserve, which is why we’re proud to pay our VAs well above the industry average. Although this means our service appears more expensive than our competitors, we provide exceptional service and value for this price.

What’s so special about Timpi virtual assistants?

Stephen Hewett - ICGStephen Hewett - ICG
14:10 28 Jun 24
Timpi have been easy to work with a clear benefit of working with high quality people, we could not have asked for better with our virtual EA Sarah. All this delivered in a good value package. We look forward to a long relationship.
Stephen CarterStephen Carter
11:08 20 Jun 24
I've been using Timpi for nearly 2 years now and have been very happy with the service. My VA, Lynsey, has been great - super helpful and proactive. I've no hesitation in recommending Timpi for your VA needs.
Marianthi NikolaidouMarianthi Nikolaidou
12:18 07 Jun 24
We have been working with Timpi for just over a year now and have found them to be incredibly helpful and proactive. Our VA, Michaela, is very friendly and efficient, but she's also detail oriented, intuitive, and kind. They've been so flexible and efficient when we have needed help at short notice, alongside the long term support we have. I would highly recommend TIMPI for all your needs from the day to day to the more unusual.
Andrea DaviesAndrea Davies
14:34 09 Apr 24
Before I discovered the amazing Timpi, I was literally drowning and inundated with business and personal admin, invoices, spreadsheets, messages, emails, cash flow forecasts, the list goes on and on, literally everything that I hate about that side of being in business. I can now completely focus my attention to what I love doing the most, my actual job and building the business. I can now leave everything in the very capable hands of my amazing VA, Steph. She takes care of absolutely everything! I was a little cynical at the beginning as we’d only ever video call, but I can honestly say it works brilliantly and helps with the discretion side of running a business. I cannot recommend this VA service highly enough…
Carletta BollCarletta Boll
10:44 27 Mar 24
Working with Lorraine has been a pleasure, she's smart, friendly, receptive, and a hard worker. We were blessed to have her! Hope to work with you again soon.
shahin khosravishahin khosravi
12:20 12 Mar 24
I’m truly blown away by Michaela and Timpi.I was super concerned about handing my business over to a total stranger when I was heading off for a holiday. A few days in, I could see I had nothing to worry about.Work was done to a very good level, I had daily updates of things that happened, and a detailed handover when I was back from my holiday. She had to deal with some of the most difficult things that my business faces and she handled it perfectly.She did such a good job, that I’ve been left feeling I’ve missed something as I’ve had so little to do on my return.Highly recommend this service!
Hugh VineyHugh Viney
07:33 05 Mar 24
Have used Timpi for nearly 5 years - great service, great VAs
laura sandslaura sands
09:59 04 Mar 24
I've worked with Timpi for just over a year now and have found them to be incredibly helpful and proactive.My VA, Naomi, is not only friendly and efficient, but she's also really switched-on and regularly makes suggestions about things that I hadn't considered. She's a real asset to my work and is so much more than an extra pair of hands.I also love the fact that if my VA is off on holiday, I automatically get holiday cover from another of the team's fantastic assistants. Highly recommend!
Samantha ShattockSamantha Shattock
12:28 01 Mar 24
Steph and her team are brilliant. We have been using Timpi's services for a number of years and everyone we have worked with has been great. They've been so flexible and efficient when we have needed help at short notice, alongside the long term support we have. Would highly recommend them.
Mary SommerladMary Sommerlad
15:28 31 Jan 24
Michaela is the best PA you could ask for. Incredible attention to detail, intuitive and kind. I would highly recommend TIMPI for all your needs from the day to day to the more unusual. Very grateful to have found Stephanie, Michaela and the TIMPI team
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What makes our virtual assistants so good?

Working with a Timpi virtual assistant is special. That’s because we’ve taken pains to ensure that, as well as being exceptionally well-qualified to serve our clients, each VA has the support and network they need to do their best work.

Experienced VAs only

Every VA on our team has at least five years of experience as an executive assistant or in an administrative role, plus a minimum of one year’s experience in the virtual assistant industry. Working as a VA is VERY different to working in an office – as well as being industry experienced; they must have the experience to collaborate remotely, communicate effectively, know how to prompt delegation and make recommendations to help your business thrive. And let’s be honest, who wants to pay for another professional to learn on the job?

The best of the bunch

Choosing a Timpi VA means you get access to a top executive assistant for a fraction of the price you’d need to pay for the same service if you employed someone directly. With salaries at around Β£60k for an experienced assistant, this means exceptional value for you – without pensions, tax or the other hidden costs, not to mention the struggle of covering sick leave and holidays… plus the inevitable struggle of finding someone to replace them when they eventually leave.

Virtual Assistants About Us

Robust recruitment

As well as having five years of industry experience, one year of VA experience, and two references (which we always follow up on), our candidates must complete an online test and one-minute video to show they’ve got the basics. If they have the right skills, they then have an interview with our client managers, followed by a final interview with Steph to ensure the right fit. Picky? Yes. But it’s why our clients are consistently delighted by their virtual assistants.

Positive & productive

We’re careful to treat our VAs with the respect they deserve. We pay our VAs well – far better than other agencies – and we have a warm and supportive network. Regular check-ins, virtual meetings, and professional development opportunities mean our VAs feel supported and are part of something bigger than they would have been if working on their own. In fact, many of our VAs stay with us for years – allowing us to create thriving client/VA partnerships.

Client service – done the Timpi way

It’s not just what we do; it’s the way we do it. Choose to work with Timpi and as well as an exceptional standard of business and lifestyle support from your VA, you’ll get an elite service and support to match.

Year-round support

Your support won’t stop if your VA is unwell or takes a holiday. Instead, we arrange cover with another of our talented VAs, providing a free handover to make sure everything’s taken care of.

Pay for what you use

You’ll only ever pay for the time you use. We don’t round our timesheets up – if you use 17 minutes for a task, that’s what you’ll pay for.

Here when you need us

Instead of allocating you with a set time slot, your VA is available throughout the working day. It feels like having a full-time assistant – get in touch with them whenever suits you best.