A dedicated admin virtual assistant for families – so nothing slips through the cracks and you can breathe again.
Family life is full of things you love. It’s also full of things nobody particularly loves like the school forms, the appointment bookings, the permission slips, the finding-a-decent-tutor, the researching childcare options you’ve been meaning to do for weeks. It all adds up! And even when it’s not on your to-do list, it’s in your head, taking up space.
A Timpi family concierge is an admin virtual assistant for families – someone who discreetly keeps everything ticking over so you don’t have to. They get to know your family, your routines and your preferences, and then handle the organisational layer of family life with the same care and attention you would yourself.
From school admin and childcare coordination to healthcare appointments and household logistics, your Timpi family concierge takes on the personal tasks that quickly pile up – and the mental load that comes with them.
Every family is different, and your VA works to what yours actually needs. Whether it’s keeping on top of the school admin pile, finding the right nanny or sorting the paperwork that’s been sitting on the kitchen counter for weeks, we’re here for all of it. Unusual requests are especially welcome!
If your household runs on good intentions and someone always seems to be dropping a plate (if you’re reading this, then that’s most likely you!) then yes, it’s worth considering. Families come to Timpi for all kinds of reasons: two busy careers and not enough hours, a period of unexpected overwhelm, or simply the creeping realisation that one person is carrying the organisational weight of the whole household. Whether you’re a single parent keeping everything moving on your own, a dual-career couple whose admin pile has quietly become unmanageable, or a family going through a particularly demanding stretch, a Timpi family concierge takes the paperwork and admin coordination off your hands.
You’ll work with one PA who takes time to understand how your household works – the ages of your children, your schedules, your preferences and the things that always seem to fall off the radar. The more they know about your family, the more proactively they can support you without you having to ask.
You’ll also have a client manager in your corner, checking in regularly to make sure everything is working as it should. If your needs change (e.g. a new school year, a change in routine, a busy period) they’ll make sure your PA is always set up to support you properly.
Timpi clients choose a package of hours that suits their needs, giving you a clear, predictable cost each month. Whether you need a few hours of light-touch concierge support or something more substantial, there’s a package of hours to fit.
If your PA is on holiday or unwell, we arrange cover with another experienced Timpi assistant and handle the handover ourselves. Your family’s admin keeps moving without you having to step back in.
Share what you’re juggling – the tasks, the pressure points, the things that never quite make it off your to-do list. We’ll take it from there.
Step into each week having less to think about, less to worry about, and more time for the things that actually matter to you.
Take the Timpi Time Calculator Quiz and find out how many hours of support you actually need.
Researched and shortlisted!
Booked and confirmed!
Filed and paid for!
“… Rachel has been a massive help, doing everything I’ve asked with efficiency and competence, plus a lovely and kind attitude. She also anticipates new requests and tasks very helpfully, and is always wonderful to work with..
– Elizabeth.
“Our PA has been an incredible help to us. Very organised and quick to respond, and gets the job done better than we could ourselves. Thank you!”
Really enjoyed working with Naomi
Michaela is the best PA you could ask for. Incredible attention to detail, intuitive and kind. I would highly recommend TIMPI for all your needs from the day to day to the more unusual. Very grateful to have found Stephanie, Michaela and the TIMPI team
Really professional service and great team to work with! Highly recommend
We have been working with Timpi for just over a year now and have found them to be incredibly helpful and proactive. Our VA, Michaela, is very friendly and efficient, but she’s also detail oriented, intuitive, and kind. They’ve been so flexible and efficient when we have needed help at short notice, alongside the long term support we have. I would highly recommend TIMPI for all your needs from the day to day to the more unusual.
The team at Timpi were amazing! We were stuck abroad with no way of getting home after our car broke and I contacted them to see if they could help. It was a non-standard ask but Steph and Tamar swung into action to come up with options, investigate more detail and then deliver our chosen option. They kept us informed throughout and were very friendly, reassuring and supportive. Highly recommend!
I had an excellent experience working with Timpi. The staff were super professional, specially Dani was awesome to work with! The onboarding material and process is extremely simplified and thorough. Overall I’d highly recommend Timpi to anyone that needs their time and productivity optimized!
I had an amazing experience with Timpi and can’t recommend their EA services enough. The support was efficient, proactive and well organised, making a real difference to my workload. I highly recommend them.
Brilliant company, very personable, highly professional and offer a variety of skills to help with any matter. Highly recommend.
Timpi have been awesome. They were able to quickly find me a high quality assistant in a short time frame to help me through a crucial period. The team is extremely helpful and go above and beyond to provide an excellent experience throughout. Couldn’t recommend highly enough.
The service is professional, efficient, and greatly reduces the hassle of monthly admin!
Very efficient and professional service. They went over and beyond to provide a service that gave me back many hours in my busy schedule. Highly recommended for busy professionals looking for a hassle-free, professional virtual assistant service
I have been using Timpi for nearly a year. I have been delighted with the service. My VA is Jess, she’s great to work with and made me a lot more productive. No complaints 🙂
Our PA Rachel has been an incredible help to us. Very organised and quick to respond, and gets the job done better than we could ourselves. Thank you!
I have had a fair bit of experience with virtual PAs but at one point i had almost given up on the idea. Previous company had 4 consecutive PAs that didn’t hang around more than a month and didn’t hand over work and it was a real mess to sort out. Thankfully timpi have really stepped up and helped out. Already very impressed
Rachel has been an absolute gift – a massive help, doing everything I’ve asked with efficiency and competence, plus a lovely and kind attitude. She also anticipates new requests and tasks very helpfully, and is always wonderful to work with.
Our family worked with a PA from Timpi for several years. I don’t know how we would have survived otherwise; we have a small child and both adults run their own businesses so there was so much to organise across childcare, travel, housecare, deliveries etc. We were very well taken care of and have only nice things to say.
Working with Michaela at TIMPI was the best experience, and really was life changing. I can’t put into words how much TIMPI has done for me, my mental health, and my family! 100% recommend.
A family concierge is essentially an admin virtual assistant for families – someone who handles the organisational side of family life so you don’t have to. Think school admin, childcare coordination, healthcare bookings, household paperwork and all the other things that quietly eat into your time. It’s not about outsourcing parenting – it’s about outsourcing the admin that comes with it.
A standard VA typically focuses on professional or business tasks. A Timpi family concierge is specifically experienced in the kind of personal and family admin that doesn’t fit neatly into a working day – school communications, childcare research, medical appointments, family logistics. They understand the pace and unpredictability of family life and work with it rather than around it.
Your PA will flag anything time-sensitive straight away, through whatever channel works best for you. Over time they build a clear picture of what counts as urgent in your household – and they act accordingly without you having to spell it out every time.
Sometimes, yes; things like school contact details, insurance information or healthcare records. Our PAs handle sensitive information with complete discretion as a matter of course. It’s something we take seriously in how we recruit and train our team, and it’s one of the things our family clients tell us they value most.
Our packages start from a minimum of five hours a month, giving you a consistent base of support to work from. Within that, you can scale up as your family’s needs change. Some of our families stick to a few hours a week to stay on top of school admin and household coordination, whilst others need more intensive support during busier periods. We’ll talk through the right starting point for your family during your free consultation.
You only pay for the time your PA spends working for your family.. We’ll talk through what makes sense for your family during your free consultation.
