How quickly can I expect my virtual assistant to respond to my requests?
We prioritise prompt responses. Your virtual assistant strives to respond within a reasonable timeframe, usually within a few hours during business hours.
Can my virtual assistant help with market research and data analysis?
Yes, your virtual assistant can assist with market research, data analysis, and generating insights to support your business decisions.
How do I provide feedback and review the completed tasks?
You can provide feedback directly to your virtual assistant through your preferred communication channel. We value your input to continually improve.
Are there any limitations on the number of tasks I can assign to my virtual assistant each day?
We aim to provide efficient support. There's no strict limit, but tasks should be reasonable within the allocated time.
Can my virtual assistant make outbound calls on my behalf?
Certainly, your virtual assistant can make outbound calls, handle follow-ups, and conduct business communications as needed.
Can my virtual assistant assist with language translation tasks?
Yes, language translation tasks can be handled by your virtual assistant if it falls within their skill set.
How do you ensure continuity if my virtual assistant is sick or on vacation?
We will always inform you in advance about planned holidays. We also offer the option of holiday cover for those who need to keep the party going all day, every day. Holiday cover is not automatically arranged, please get in contact with us to learn more.
Can my virtual assistant help with travel arrangements and bookings?
Absolutely, your virtual assistant can handle travel arrangements, bookings, and related logistics, making your travel hassle-free.
What backup systems are in place if my dedicated virtual assistant is unavailable?
In case of unavailability, we have backup support available to ensure that your tasks are still managed efficiently.
How do you ensure that my virtual assistant stays up-to-date with new technologies and trends?
We encourage continuous learning. Our virtual assistants proactively stay updated on industry trends, tools, and technologies to provide you with the best support.
