Your client will let you know their preference. They may prefer email, WhatsApp, text or a combination. We work with whatever is easiest for our clients.

Timpi uses Slack as our main channel and encourages our clients to use this platform.

We prefer to use Slack for several reasons:

• It will help you keep your clients’ information in one place, helping you to be more efficient
• It makes holiday cover MUCH easier
• You won’t have to use personal devices for work purposes.

If your client prefers to use their own platforms such as Teams or Google Chat, then of course this is possible.

However, please do not share your personal details such as your personal email or phone number with your clients.