If you’re a single business owner managing every client, email and operational challenge, every hour counts. For Matthew, founder of a niche space industry consultancy, working with a virtual assistant for his consultancy gave him the time and headspace to focus on the highly specialist work that only he could do.
ABOUT
Industry: Space Industry Consulting (Radiation Testing & Analysis)
Company size: Initially: Single business owner
Now: A small team of employees and contractors.
Who we supported: Matthew, Managing director and Founder
About the business
Matthew runs a niche space industry consulting firm that conducts radiation testing and electronics and materials analysis for space applications. Due to the highly technical nature of his service, Matthew needed to delegate his admin so he could give full attention to this specialist and demanding work.
Why did Matthew contact Timpi
As with so many founders, Matthew looked after everything himself, but as his consultancy grew, so did the admin. As well as taking up time, it took up far more headspace than Matthew anticipated. Tasks such as chasing invoices and staying on top of bookkeeping may seem small on their own, but when everything falls to one person, they quickly take their toll. Matthew knew something had to change and got in touch with Timpi.
Matthew's Challenges
Jess handles all of Matthew’s invoicing from start to finish. She keeps a close eye on what’s outstanding, follows up promptly on overdue payments, and brings Matthew in only when it’s relevant. As a result, invoicing runs like clockwork and brings in a healthy cashflow. As Matthew puts it, “I no longer have to hassle anyone or worry about any of it, I just step in if things ever get to a point that warrants it. That good cop, bad cop dynamic has made a real difference to me and the business.”
Jess takes care of a significant chunk of Matthew’s bookkeeping and manages the regular monthly admin activities that used to pile up. These time-consuming, detailed tasks don’t require Matthew’s expertise, and Jess is an expert at dealing with them efficiently.
How a Timpi virtual assistant supported the consultancy
We matched Matthew with Jess, one of our brilliant Timpi VAs. They have been working together for almost three years.
Jess handles all of Matthew’s invoicing from start to finish. She keeps a close eye on what’s outstanding, follows up promptly on overdue payments, and brings Matthew in only when it’s relevant. As a result, invoicing runs like clockwork and brings in a healthy cashflow. As Matthew puts it, “I no longer have to hassle anyone or worry about any of it, I just step in if things ever get to a point that warrants it. That good cop, bad cop dynamic has made a real difference to me and the business.”
Jess takes care of a significant chunk of Matthew’s bookkeeping and manages the regular monthly admin activities that used to pile up. These time-consuming, detailed tasks don’t require Matthew’s expertise, and Jess is an expert at dealing with them efficiently.
Beyond the regular workload, Jess is on hand for whatever comes up. As the business has grown and evolved, so has the support she provides, and because of their strong relationship, she quickly adapts to what Matthew needs from her.
The Result
Since working with Timpi, Matthew’s business has grown from a one-person operation into a small, established team. Working with Timpi and having a virtual assistant supporting the consultancy gives Matthew more time to focus on specialist client work and business growth. gives him the time and headspace he needs to focus on the work that only he can do. As a result, he’s now growing his consultancy in a way that would have been impossible when he was doing everything himself.
