We match busy professionals and households with exceptional UK-based virtual assistants, so you can focus on what matters most.
Timpi started in 2017 when founder Steph left her city job and set up as a solo VA. Building the business from the ground up (with no business partner or safety net!) gave her a rare, ground-level understanding of what clients actually need and what makes a great VA. That insight is baked into everything Timpi does.
What began as a one-person operation has grown into a fully managed VA agency supporting businesses, professionals and households across the UK. Unlike agencies run by people who’ve never worked as VAs themselves, Timpi is built by people who’ve done the job. For us, that makes all the difference.
We pay our VAs well above the industry average because great service starts with a happy, supported team. We’d rather charge fairly and deliver exceptionally than cut corners to compete on price.
We’re selective about who joins our team, and deliberately so. Every Timpi VA goes through a rigorous recruitment process because our clients deserve the best, not just whoever’s available.
We’re not a task-completion service. We take time to understand your business, your lifestyle and your goals. Then, we work alongside you to make life genuinely easier.
No hidden costs, no rounded-up timesheets. You pay only for the time you use, with clear visibility across your account at all times.
You’re never just handed a VA and left to it. Every client gets a dedicated client manager and access to a wider network of complementary service providers — all working together behind the scenes.
Access top executive assistant talent without the salary, pension, tax or recruitment headache. Flexible packages mean you only pay for what you actually need.
Our VAs stay because we treat them well. That means more stability and continuity for you – no disruptive mid-contract handovers or having to brief someone new from scratch.
If your VA is on holiday or unwell, we arrange cover with another member of the team. There’s a free handover included, so nothing falls through the cracks.
Steph Sheargold launched Timpi in 2017 after leaving a career in the city. Having built the business entirely on her own (whilst also navigating the ups and downs of her family’s piano business), she knows first-hand what it’s like to wear every hat at once. That experience gave her a deep empathy for the clients she now serves, and a clear sense of what exceptional support should look like. Today, Steph leads a team of hand-picked VAs and client managers who share the same commitment: making life easier for the people they work with.
Every Timpi VA brings a minimum of 5 years’ experience as an executive assistant or in a senior administrative role, plus at least one year working specifically as a virtual assistant. But, experience alone isn’t enough. Our recruitment process includes skills testing, a one-minute video, two verified references and two rounds of interviews – the final one with Steph herself. And, once selected, we invest in them properly. Happy VAs mean happy clients. It really is that simple.
Just because you run a business doesn’t mean you have to do everything yourself. The smartest (and happiest) people outsource to experts. Our experienced virtual assistants become an extension of your team, offering the kind of support you might expect from a traditional Executive Assistant, Office Manager or Operations Coordinator. We help manage the moving parts, reduce the daily juggle and create more space for you to focus on what you do best – growing your business.
Life can feel like a constant juggle when you’re trying to keep on top of work, family and everything else at once. Whether you need an extra pair of hands with daily tasks or support managing the many moving parts of family life, our lifestyle virtual assistants are here to lighten the load.
Really enjoyed working with Naomi
Michaela is the best PA you could ask for. Incredible attention to detail, intuitive and kind. I would highly recommend TIMPI for all your needs from the day to day to the more unusual. Very grateful to have found Stephanie, Michaela and the TIMPI team
Really professional service and great team to work with! Highly recommend
We have been working with Timpi for just over a year now and have found them to be incredibly helpful and proactive. Our VA, Michaela, is very friendly and efficient, but she’s also detail oriented, intuitive, and kind. They’ve been so flexible and efficient when we have needed help at short notice, alongside the long term support we have. I would highly recommend TIMPI for all your needs from the day to day to the more unusual.
The team at Timpi were amazing! We were stuck abroad with no way of getting home after our car broke and I contacted them to see if they could help. It was a non-standard ask but Steph and Tamar swung into action to come up with options, investigate more detail and then deliver our chosen option. They kept us informed throughout and were very friendly, reassuring and supportive. Highly recommend!
I had an excellent experience working with Timpi. The staff were super professional, specially Dani was awesome to work with! The onboarding material and process is extremely simplified and thorough. Overall I’d highly recommend Timpi to anyone that needs their time and productivity optimized!
I had an amazing experience with Timpi and can’t recommend their EA services enough. The support was efficient, proactive and well organised, making a real difference to my workload. I highly recommend them.
Brilliant company, very personable, highly professional and offer a variety of skills to help with any matter. Highly recommend.
Timpi have been awesome. They were able to quickly find me a high quality assistant in a short time frame to help me through a crucial period. The team is extremely helpful and go above and beyond to provide an excellent experience throughout. Couldn’t recommend highly enough.
The service is professional, efficient, and greatly reduces the hassle of monthly admin!
Very efficient and professional service. They went over and beyond to provide a service that gave me back many hours in my busy schedule. Highly recommended for busy professionals looking for a hassle-free, professional virtual assistant service
I have been using Timpi for nearly a year. I have been delighted with the service. My VA is Jess, she’s great to work with and made me a lot more productive. No complaints 🙂
Our PA Rachel has been an incredible help to us. Very organised and quick to respond, and gets the job done better than we could ourselves. Thank you!
Steph and her team are brilliant. We have been using Timpi’s services for a number of years and everyone we have worked with has been great. They’ve been so flexible and efficient when we have needed help at short notice, alongside the long term support we have. Would highly recommend them.
I’ve worked with Timpi for just over a year now and have found them to be incredibly helpful and proactive.
My VA, Naomi, is not only friendly and efficient, but she’s also really switched-on and regularly makes suggestions about things that I hadn’t considered. She’s a real asset to my work and is so much more than an extra pair of hands.
I also love the fact that if my VA is off on holiday, I automatically get holiday cover from another of the team’s fantastic assistants. Highly recommend!
Have used Timpi for nearly 5 years – great service, great VAs
I’m truly blown away by Michaela and Timpi.
I was super concerned about handing my business over to a total stranger when I was heading off for a holiday. A few days in, I could see I had nothing to worry about.
Work was done to a very good level, I had daily updates of things that happened, and a detailed handover when I was back from my holiday. She had to deal with some of the most difficult things that my business faces and she handled it perfectly.
She did such a good job, that I’ve been left feeling I’ve missed something as I’ve had so little to do on my return.
Highly recommend this service!
Working with Lorraine has been a pleasure, she’s smart, friendly, receptive, and a hard worker. We were blessed to have her! Hope to work with you again soon.
Before I discovered the amazing Timpi, I was literally drowning and inundated with business and personal admin, invoices, spreadsheets, messages, emails, cash flow forecasts, the list goes on and on, literally everything that I hate about that side of being in business. I can now completely focus my attention to what I love doing the most, my actual job and building the business. I can now leave everything in the very capable hands of my amazing VA, Steph. She takes care of absolutely everything! I was a little cynical at the beginning as we’d only ever video call, but I can honestly say it works brilliantly and helps with the discretion side of running a business. I cannot recommend this VA service highly enough…
We worked with Nicola at Timpi for 2 years. She was a fantastic help to our business. Highly recommend Timpi.
I’ve been using Timpi for nearly 2 years now and have been very happy with the service. My VA, Lynsey, has been great – super helpful and proactive. I’ve no hesitation in recommending Timpi for your VA needs.
Timpi have been easy to work with a clear benefit of working with high quality people, we could not have asked for better with our virtual EA Sarah. All this delivered in a good value package. We look forward to a long relationship.
The team at Timpi and Amy (VA working with us) were absolutely fantastic – they saved me tons of time, and gave me back hours of sleep. Thank you!
I have had a fair bit of experience with virtual PAs but at one point i had almost given up on the idea. Previous company had 4 consecutive PAs that didn’t hang around more than a month and didn’t hand over work and it was a real mess to sort out. Thankfully timpi have really stepped up and helped out. Already very impressed
After trying a couple of independent VAs we’ve found the agency set up Timpi offer a definite level above, matched with a VA perfect for our needs has saved us hours to focus on other tasks. We were always looking for more time in our days and that’s what we now have, big shout out to Nicola (though you can’t have her – she’s ours! 🙂 )
We have been using Timpi for over 12 months now and not quite sure how we managed without them before! We started with one VA and after 12 months took another on – two extra pair of hands is a big help for getting tasks done. They are a super friendly team and very proactive. If a VA is off on holiday and we need extra cover, Timpi also help to provide holiday cover from another of the team’s assistants. I can now focus my attention on building the business, knowing other important tasks are in the very capable hands of my amazing VA’s! Highly recommend!
Rachel has been an absolute gift – a massive help, doing everything I’ve asked with efficiency and competence, plus a lovely and kind attitude. She also anticipates new requests and tasks very helpfully, and is always wonderful to work with.
Our family worked with a PA from Timpi for several years. I don’t know how we would have survived otherwise; we have a small child and both adults run their own businesses so there was so much to organise across childcare, travel, housecare, deliveries etc. We were very well taken care of and have only nice things to say.
Working with Michaela at TIMPI was the best experience, and really was life changing. I can’t put into words how much TIMPI has done for me, my mental health, and my family! 100% recommend.
