How our virtual assistant services work
We truly believe that there is “no task too small” or too unusual for that matter. We’re equipped to deal with whatever your business throws at you, to make sure the only thing you need to worry about is growing your business, and making time for what matters.
Every single one of our professional executive assistants is experienced and highly qualified.
Our careful onboarding process means you’ll be matched with an executive assistant who’s qualified to meet your every need. Hand over your daily tasks and busy schedules for flexible business support that lets you focus on the core of your business.
Business Support
We provide dedicated online admin support to organisations of any size, and are happy handling everything from one-off tasks to long term projects, so you can focus on the important stuff or simply take a step back from answering all those emails.
Our virtual business support services can help with:
Email management
We tailor our service to suit your needs giving you the support that best suits your working style and business needs.
- Manage your overflowing email inbox, so you never miss an important email again
- Action important emails on your behalf
- Transcribe emails from voice notes to enhance your productivity
Diary management
A dedicated virtual assistant by your side means you can outsource with complete confidence knowing everything will be taken care of.
- Plan your meetings so you have enough time at your desk to do your work
- Find the most suitable time for meeting attendees, no matter where they’re joining from
- Follow-up with meeting attendees and hosts 24 hours before meetings to avoid frustrating no-shows
Corporate travel concierge
Use our travel concierge service for the best deals with no effort on your part.
- Find you a hotel in the right location, at the right budget
- Organise visas, insurance and other important travel documents
- Create an easy-to-refer-to itinerary to help you stay on track while you’re away
- Find flights, trains and transfers to suit your timings and budget
- Give you a list of recommended local restaurants, shops and taxis to help you when you arrive
Book-keeping services
Qualified and experienced book-keepers are here to help you stay on top of your accounts.
- Accurately classify and file your expenses
- Reconcile your books against your bank statements
- Provide you with regular financial updates and do your self-assessment on your behalf
- Look after your invoices, bills and purchase orders
- Chase unpaid invoices
Answering the phone
Make your day easier with our phone answering service.
- Cut the amount of time you spend answering the phone, leaving you free to focus on other tasks
- Answer your calls with your company’s name in a professional, friendly manner
- Guarantee all calls are answered so you don’t miss a single opportunity
- Transfer your calls to the right person or send a message immediately by text or email
Employee benefits
Help your employees make the most of their time off by giving them our lifestyle management service as an employee benefit.
- Finding reputable plumbers, electricians, gardeners… they tell us what they need, we’ll get going
- Special event planning. From kids’ entertainers to a romantic date-night restaurant, we’re here to make things easier
- Taking the headache out of holiday planning by arranging flights, ferries or trains to suit their plans
Emergency and holiday cover
With our flexible business support services, you can call in the reinforcements with our holiday and emergency cover – we’ve got the people you need to make your job easier.
- Experienced book-keeping cover
- Creative and reliable social media management cover
- Well-informed content writing cover
- Capable and friendly team assistant cover
- Organised and professional PA cover
Business event planning
Hand your event planning over to one of our experienced assistants for dedicated business support.
- Finding the perfect venue to suit your delegates, event type and budget
- Sourcing tickets for top sporting, theatre and entertainment events
- Liaising with your venue, caterers and other suppliers for a flawless event
- Making an impact with custom printed materials, AV, lighting and special-effects
- Informing and updating delegates and guest speakers to make sure everyone arrives on time
Research, project management & special requests
With a host of talents, you can call on your assistant to help with a wide range of unusual and supremely helpful tasks helping you stay on track and claw back time.
- Choose, buy and deliver corporate and personal gifts on your behalf
- Research topics and present you with a list of findings giving you the TLDR version
- Chase up suppliers or team members to get the latest status on your key projects
How our business support services can help
Diary and email management, follow-ups, paying bills, client research – and that’s just the tip of the iceberg when it comes to running your own business. Sometimes, this can get a little overwhelming. We’ve been there – we know how stressful life can be when you’re worrying about managing a business on top of the demands your personal life throws at you.
But that’s where TIMPI comes in.
